FAQs

1. What types of clothing does Lindsay's Shop offer?

Lindsay’s Shop is an online boutique specializing in luxe lingerie and intimate apparel. Our collection includes elegant everyday essentials, bold statement pieces, boudoir-inspired designs, and seasonal holiday sets. Each piece is carefully selected to inspire confidence, celebrate femininity, and bring a touch of luxury to your everyday and special moments.

To find your perfect fit, we recommend reviewing our size chart available on the product pages. This chart provides detailed measurements for each size, allowing you to make an informed decision based on your body measurements.

30-Day No-Hassle Return Policy

We want you to love your purchase! If for any reason you are not completely satisfied, you may return unused, unopened items with all original tags still attached within 30 days of delivery for a full refund.

How to Return:

  1. Contact our support team at info@lindsays.shop with your order number to initiate a return.
  2. We will provide a prepaid return shipping label.
  3. Pack the item securely in its original packaging and attach the return label.
  4. Ship the item back to us.

Once we receive and inspect your return, your refund will be processed to your original payment method. Please allow 5–7 business days for the refund to appear.

Please Note:

  • Items that have been worn, used, or have missing tags cannot be accepted.
  • There is no cost to you for shipping your return using the provided label.

We aim to make returns simple and stress-free, so you can shop with confidence!

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Easy Exchange Policy

If you’d like to exchange an item, simply request a return for your original purchase and place a new order for the item you want.

How it Works:

  1. Contact our support team at info@lindsays.shop to request a return for your original item.
  2. We will provide a prepaid return shipping label for your returned item.
  3. Once your return is received and inspected, you can place a new order for the replacement item.

Please Note:

  • Items must be unused, unopened, and with all original tags still attached to qualify for a return.
  • This policy ensures you can get the item you truly want without hassle.
If you receive a damaged or defective item, please inspect your order upon receipt and contact us immediately at info@lindsays.shop. We will evaluate the issue and work to resolve it promptly.
You can reach our customer service team by emailing info@lindsays.shop or by sending us a message via chat. We are here to assist you with any inquiries or concerns you may have.

Out-of-Stock & Backorder Policy

We do our best to keep every item available, but on rare occasions an item may become unavailable after your order is placed. If that happens, we’ll contact you right away with options.

You will have the choice to:

  • Receive a full refund for the unavailable item, or
  • Choose a similar item of equal value as a replacement.

We will never charge you twice — if an item is refunded, the credit will be issued back to your original payment method.

Thank you for your understanding and for shopping with us.